Strategic match of cost leadership, competitor orientation and process innovation on performance

This study examined the strategic matching of cost leadership, competitor orientation and process innovation on performance of hotels in Malaysia. This study has four hypotheses.A total of 475 questionnaires were distributed to three to five star hotel managers in Malaysia and only 11% of them, whic...

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Main Authors: Kaliappen, Narentheren, Abdullah, Haim Hilman
格式: Article
语言:English
出版: Institut Pengurusan Kualiti (IPQ) 2016
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在线阅读:http://repo.uum.edu.my/20563/1/IJOBE%201%201%202016%201%2013.pdf
http://repo.uum.edu.my/20563/
http://www.ijobe.uum.edu.my/index.php/61-current-issues/142-strategic-match-of-cost-leadership-competitor-orientation-and-process-innovation-on-performance
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