The impact of user experience levels on web credibility judgments

Users judge the credibility of websites while browsing for information. The criteria that influence how they judge the credibility depend on many factors.In this study we found that computer expertise had a strong impact on what criteria users used in their credibility judgments.Participants evaluat...

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Main Authors: Ahmad, Rahayu, Komlodi, Anita, Wang, Jieyu, Hercegfi, Karoly
Format: Article
Published: John Wiley & Sons 2011
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Online Access:http://repo.uum.edu.my/17390/
http://doi.org/10.1002/meet.14504701180
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spelling my.uum.repo.173902016-03-01T00:39:08Z http://repo.uum.edu.my/17390/ The impact of user experience levels on web credibility judgments Ahmad, Rahayu Komlodi, Anita Wang, Jieyu Hercegfi, Karoly T Technology (General) Users judge the credibility of websites while browsing for information. The criteria that influence how they judge the credibility depend on many factors.In this study we found that computer expertise had a strong impact on what criteria users used in their credibility judgments.Participants evaluated websites they found while searching and described their credibility evaluation process.The criteria identified from their evaluations differed between novice and intermediate/expert users. John Wiley & Sons 2011 Article PeerReviewed Ahmad, Rahayu and Komlodi, Anita and Wang, Jieyu and Hercegfi, Karoly (2011) The impact of user experience levels on web credibility judgments. Proceedings of the American Society for Information Science and Technology, 47 (1). pp. 1-4. ISSN 0044-7870 http://doi.org/10.1002/meet.14504701180 doi:10.1002/meet.14504701180
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutionali Repository
url_provider http://repo.uum.edu.my/
topic T Technology (General)
spellingShingle T Technology (General)
Ahmad, Rahayu
Komlodi, Anita
Wang, Jieyu
Hercegfi, Karoly
The impact of user experience levels on web credibility judgments
description Users judge the credibility of websites while browsing for information. The criteria that influence how they judge the credibility depend on many factors.In this study we found that computer expertise had a strong impact on what criteria users used in their credibility judgments.Participants evaluated websites they found while searching and described their credibility evaluation process.The criteria identified from their evaluations differed between novice and intermediate/expert users.
format Article
author Ahmad, Rahayu
Komlodi, Anita
Wang, Jieyu
Hercegfi, Karoly
author_facet Ahmad, Rahayu
Komlodi, Anita
Wang, Jieyu
Hercegfi, Karoly
author_sort Ahmad, Rahayu
title The impact of user experience levels on web credibility judgments
title_short The impact of user experience levels on web credibility judgments
title_full The impact of user experience levels on web credibility judgments
title_fullStr The impact of user experience levels on web credibility judgments
title_full_unstemmed The impact of user experience levels on web credibility judgments
title_sort impact of user experience levels on web credibility judgments
publisher John Wiley & Sons
publishDate 2011
url http://repo.uum.edu.my/17390/
http://doi.org/10.1002/meet.14504701180
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score 13.1944895