Abubakar, M. M. (2013). Relationship marketing dynamics, customer satisfaction and customer loyalty in retail banking: The role of long-term orientation culture and service recovery.
Chicago Style CitationAbubakar, Muhammad Mujtaba. Relationship Marketing Dynamics, Customer Satisfaction and Customer Loyalty in Retail Banking: The Role of Long-term Orientation Culture and Service Recovery. 2013.
MLA CitationAbubakar, Muhammad Mujtaba. Relationship Marketing Dynamics, Customer Satisfaction and Customer Loyalty in Retail Banking: The Role of Long-term Orientation Culture and Service Recovery. 2013.
Warning: These citations may not always be 100% accurate.