Emotional intelligence: Its relations to communication and information technology skills
Emotional intelligence comprises of several important elements which enhance the ability of several key competencies.This study attempts to examine the relationship between emotional intelligence, communication skills and information technology skills among university students in Malaysia.Three thou...
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Canadian Center of Science and Education
2015
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my.uum.repo.152232016-04-27T00:26:48Z http://repo.uum.edu.my/15223/ Emotional intelligence: Its relations to communication and information technology skills Ahmad Marzuki, Najib Mustaffa, Che Su Mat Saad, Zarina BF Psychology Emotional intelligence comprises of several important elements which enhance the ability of several key competencies.This study attempts to examine the relationship between emotional intelligence, communication skills and information technology skills among university students in Malaysia.Three thousand one hundred and one final year students from 10 public universities in Malaysia were randomly chosen as samples for this study.The Bar-On Emotional Quotient: Short (EQ-i:S) by Bar-On has been utilized for the purpose of measuring emotional intelligence.An inventory by Moreale, Spitzberg and Barga was used to measure communication skills while the Computer Efficacy Scale by Murphy, Coover and Owen was utilised to measure skills in information technology.Results showed that there were positive significant relationship between emotional intelligence and both communication and information technology skills. This study implicates that students with high emotional intelligence will have better command in communication skills and information technology skills. Canadian Center of Science and Education 2015 Article PeerReviewed application/pdf en cc_by http://repo.uum.edu.my/15223/1/45027.pdf Ahmad Marzuki, Najib and Mustaffa, Che Su and Mat Saad, Zarina (2015) Emotional intelligence: Its relations to communication and information technology skills. Asian Social Science, 11 (15). pp. 267-274. ISSN 1911-2017 http://doi.org/10.5539/ass.v11n15p267 doi:10.5539/ass.v11n15p267 |
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BF Psychology Ahmad Marzuki, Najib Mustaffa, Che Su Mat Saad, Zarina Emotional intelligence: Its relations to communication and information technology skills |
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Emotional intelligence comprises of several important elements which enhance the ability of several key competencies.This study attempts to examine the relationship between emotional intelligence, communication skills and information technology skills among university students in Malaysia.Three thousand one hundred and one final year students from 10 public universities in Malaysia were randomly chosen as samples for this study.The Bar-On Emotional Quotient: Short (EQ-i:S) by Bar-On has been utilized for the purpose of measuring emotional intelligence.An inventory by Moreale, Spitzberg and Barga was used to measure communication skills while the Computer Efficacy Scale by Murphy, Coover and Owen was utilised to measure skills in information technology.Results showed that there were positive significant relationship between emotional
intelligence and both communication and information technology skills. This study implicates that students with high emotional intelligence will have better command in communication skills and information technology
skills. |
format |
Article |
author |
Ahmad Marzuki, Najib Mustaffa, Che Su Mat Saad, Zarina |
author_facet |
Ahmad Marzuki, Najib Mustaffa, Che Su Mat Saad, Zarina |
author_sort |
Ahmad Marzuki, Najib |
title |
Emotional intelligence: Its relations to communication and information technology skills |
title_short |
Emotional intelligence: Its relations to communication and information technology skills |
title_full |
Emotional intelligence: Its relations to communication and information technology skills |
title_fullStr |
Emotional intelligence: Its relations to communication and information technology skills |
title_full_unstemmed |
Emotional intelligence: Its relations to communication and information technology skills |
title_sort |
emotional intelligence: its relations to communication and information technology skills |
publisher |
Canadian Center of Science and Education |
publishDate |
2015 |
url |
http://repo.uum.edu.my/15223/1/45027.pdf http://repo.uum.edu.my/15223/ http://doi.org/10.5539/ass.v11n15p267 |
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13.145126 |