The impact of product innovation on relationship quality in automotive industry: Strategic focus on brand satisfaction, brand trust, and brand commitment

This study examines the effect of product innovation on relationship quality in automotive industry.Based on the review of literature, it is evident that there are very limited studies which have come across the effect of product innovation on relationship quality and its dimensions; brand satisfact...

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Main Authors: Hanaysha, Jalal, Abdullah, Haim Hilman
格式: Article
语言:English
出版: Canadian Center of Science and Education 2015
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在线阅读:http://repo.uum.edu.my/14129/1/47757-164407-2-PB.pdf
http://repo.uum.edu.my/14129/
http://doi.org/10.5539/ass.v11n10p94
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