Keeping the lights on: A conceptual framework for understanding crisis management capability in the public sector

• المؤلفون الرئيسيون: Rasli, A., Haider, M., Goh, C. F., Tan, O. K.
• التنسيق: مقال
• منشور في: John Wiley and Sons Inc. 2017
• الموضوعات: HD28 Management. Industrial Management
• الوصول للمادة أونلاين: http://eprints.utm.my/id/eprint/76205/; https://www.scopus.com/inward/record.uri?eid=2-s2.0-85027146030&doi=10.1002%2fjoe.21814&partnerID=40&md5=44479b5eafd4a01fc090c768fc9d66a7

Whether a crisis is big or small, if it is not handled effectively, it can have serious implications for a company's short-term operations and even threaten its long-term sustainability. In the public sector, where companies provide essential services such as electricity, the stakeholder and cu...