An organizational quality performance conceptual framework with multiple mediators integration

Quality performance is one of the key dimensions for organizational performance. Improvement effort on organizational quality performance is driven by a set of quality management practices that embodied into the quality management system. Quality management practices (QMP) made up of two main elemen...

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Main Authors: Kowang, T. O., Afandi, N. N. B., Long, C. S.
格式: Article
出版: American Scientific Publishers 2016
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在线阅读:http://eprints.utm.my/id/eprint/72558/
https://www.scopus.com/inward/record.uri?eid=2-s2.0-84985916919&doi=10.1166%2fasl.2016.6679&partnerID=40&md5=76890f8a86d9cf9649b34f315e1e6bcf
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