An organizational quality performance conceptual framework with multiple mediators integration
Quality performance is one of the key dimensions for organizational performance. Improvement effort on organizational quality performance is driven by a set of quality management practices that embodied into the quality management system. Quality management practices (QMP) made up of two main elemen...
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| 格式: | Article |
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American Scientific Publishers
2016
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| 主題: | |
| 在線閱讀: | http://eprints.utm.my/id/eprint/72558/ https://www.scopus.com/inward/record.uri?eid=2-s2.0-84985916919&doi=10.1166%2fasl.2016.6679&partnerID=40&md5=76890f8a86d9cf9649b34f315e1e6bcf |
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