An organizational quality performance conceptual framework with multiple mediators integration

• المؤلفون الرئيسيون: Kowang, T. O., Afandi, N. N. B., Long, C. S.
• التنسيق: مقال
• منشور في: American Scientific Publishers 2016
• الموضوعات: HD28 Management. Industrial Management
• الوصول للمادة أونلاين: http://eprints.utm.my/id/eprint/72558/; https://www.scopus.com/inward/record.uri?eid=2-s2.0-84985916919&doi=10.1166%2fasl.2016.6679&partnerID=40&md5=76890f8a86d9cf9649b34f315e1e6bcf

Quality performance is one of the key dimensions for organizational performance. Improvement effort on organizational quality performance is driven by a set of quality management practices that embodied into the quality management system. Quality management practices (QMP) made up of two main elemen...