Innovation as mediating factor between total quality management and competitive advantage among manufacturers

• Main Authors: Masrom, Nor Ratna, Tamam Daut, Badru At, Rasi, Raja Zuraidah, Lo, Wei Keong
• Format: Article
• Language: English
• Published: 2022
• Subjects: TS155-194 Production management. Operations management
• Online Access: http://eprints.uthm.edu.my/7253/1/J14224_6dd2b58c66240f7de51e70ef56e3f56b.pdf; http://eprints.uthm.edu.my/7253/; https://doi.org/10.24874/IJQR16.01-17

This paper is aimed to explore the role of innovation as mediating role in relationship between TQM and competitive advantage within manufacturing sector in Malaysia. Quantitative method was used to find out the answer and questionnaires have been distributed to the management level in elec...