Improving property tax revenue generating capacity through service excellence

The quest for service excellence has become a global issue. In this contemporary era, within the service arena, both public and private organisations are actively and competitively involved in service delivery. This paper aims to establish a relationship between service excellence delivery concept a...

Full description

Saved in:
Bibliographic Details
Main Authors: Kasim, Rozilah, Umar, Muhammad Akilu, Martin , David
Format: Conference or Workshop Item
Published: 2014
Subjects:
Online Access:http://eprints.uthm.edu.my/5624/1/Improving_Property_Tax_Revenue_Generating_Capacity_Through_Service_Excellence.pdf
http://eprints.uthm.edu.my/5624/
Tags: Add Tag
No Tags, Be the first to tag this record!