The Impact of Knowledge Enrichment Through ICT Usage on Innovation Capability in the Malaysian Public Sector
This paper is based on a questionnaire survey that was conducted among public servants in Malaysia who have used information and communication technology (ICT) in the workplace and have been involved in innovation activity. The objective is to identify the presence of knowledge captured from the use...
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The Japan Section of the Regional Science Association International
2005
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my.utem.eprints.95882015-05-28T04:05:05Z http://eprints.utem.edu.my/id/eprint/9588/ The Impact of Knowledge Enrichment Through ICT Usage on Innovation Capability in the Malaysian Public Sector Md Nor Hayati, Tahir Hitoshi, Mitomo H Social Sciences (General) This paper is based on a questionnaire survey that was conducted among public servants in Malaysia who have used information and communication technology (ICT) in the workplace and have been involved in innovation activity. The objective is to identify the presence of knowledge captured from the use of ICT in the workplace. The analysis shows that the public sector captures knowledge from the information available from ICT application and later used that knowledge for innovation activity. It is found that the frequency of ICT usage in the workplace contributes most to the innovation capability of the individual public servant. The knowledge enrichment that contributes to the increase of innovation capabilities is positively related to the length of experience of using ICT in the workplace. It is also found that interaction with the customer contributes to the enrichment of knowledge and skills, which is positively related to the length of service of the employee. The Japan Section of the Regional Science Association International 2005 Article PeerReviewed application/pdf en http://eprints.utem.edu.my/id/eprint/9588/1/4.1.1.1.pdf Md Nor Hayati, Tahir and Hitoshi, Mitomo (2005) The Impact of Knowledge Enrichment Through ICT Usage on Innovation Capability in the Malaysian Public Sector. Studies in Regional Science, Vol. 3 (No. 2). pp. 369-382. ISSN ISSN 0287-6256 |
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H Social Sciences (General) Md Nor Hayati, Tahir Hitoshi, Mitomo The Impact of Knowledge Enrichment Through ICT Usage on Innovation Capability in the Malaysian Public Sector |
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This paper is based on a questionnaire survey that was conducted among public servants in Malaysia who have used information and communication technology (ICT) in the workplace and have been involved in innovation activity. The objective is to identify the presence of knowledge captured from the use of ICT in the workplace. The analysis shows that the public sector captures knowledge from the information available from ICT application and later used that knowledge for innovation activity. It is found that the frequency of ICT usage in the workplace contributes most to the innovation capability of the individual public servant. The knowledge enrichment that contributes to the increase of innovation capabilities is positively related to the length of experience of using ICT in the workplace. It is also found that interaction with the customer contributes to the enrichment of knowledge and skills, which is positively related to the length of service of the employee. |
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Article |
author |
Md Nor Hayati, Tahir Hitoshi, Mitomo |
author_facet |
Md Nor Hayati, Tahir Hitoshi, Mitomo |
author_sort |
Md Nor Hayati, Tahir |
title |
The Impact of Knowledge Enrichment Through ICT Usage on Innovation Capability in the Malaysian Public Sector |
title_short |
The Impact of Knowledge Enrichment Through ICT Usage on Innovation Capability in the Malaysian Public Sector |
title_full |
The Impact of Knowledge Enrichment Through ICT Usage on Innovation Capability in the Malaysian Public Sector |
title_fullStr |
The Impact of Knowledge Enrichment Through ICT Usage on Innovation Capability in the Malaysian Public Sector |
title_full_unstemmed |
The Impact of Knowledge Enrichment Through ICT Usage on Innovation Capability in the Malaysian Public Sector |
title_sort |
impact of knowledge enrichment through ict usage on innovation capability in the malaysian public sector |
publisher |
The Japan Section of the Regional Science Association International |
publishDate |
2005 |
url |
http://eprints.utem.edu.my/id/eprint/9588/1/4.1.1.1.pdf http://eprints.utem.edu.my/id/eprint/9588/ |
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1665905404626862080 |
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