Service Quality Of Indian Banks: A Fuzzy Inference System Approach
A major shift has been observed in the banking sector in recent times worldwide. The Indian banking sector has witnessed a massive transformation over the last few years due to the introduction of certain government policies. Banks are now considering the development of new service quality polici...
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| Main Authors: | , , |
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| 格式: | Article |
| 語言: | English |
| 出版: |
Asian Academy of Management (AAM)
2015
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| 在線閱讀: | http://eprints.usm.my/36640/1/aamj20022015_3.pdf http://eprints.usm.my/36640/ http://web.usm.my/aamj/20022015/aamj20022015_3.pdf |
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