Impact of kaizen on firm's competitive advantage in a Japanese owned company in Malaysia

This study aims to investigate the relevance of kaizen in today's commercial and market situation in the non-Japanese-oriented social values cultures, specifically in multicultural Malaysia. A qualitative methodology has been used to investigate the role of kaizen and its effect through a semi-...

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Bibliographic Details
Main Authors: Zailani, S., Shaharudin, M.R., Saw, B.
Format: Article
Published: Inderscience 2015
Subjects:
Online Access:http://eprints.um.edu.my/19303/
http://dx.doi.org/10.1504/IJPQM.2015.071239
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