Service performance measures: a case study of quantity surveying branch Jabatan Kerja Raya Sarawak / Hartini Ismail

The purpose of this research is to determine the level of internal customer’s satisfaction towards Quantity Surveying Branch of Jabatan Kerja Raya Sarawak at the headquarters level which involves eleven branches and two units at Jabatan Kerja Raya Sarawak head office housed at Wisma Saberkas.

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Main Author: Ismail, Hartini
Format: Thesis
Language:English
Published: 2009
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/90178/1/90178.pdf
https://ir.uitm.edu.my/id/eprint/90178/
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spelling my.uitm.ir.901782024-03-19T05:32:39Z https://ir.uitm.edu.my/id/eprint/90178/ Service performance measures: a case study of quantity surveying branch Jabatan Kerja Raya Sarawak / Hartini Ismail Ismail, Hartini H Social Sciences (General) Study and teaching. Research Q Science (General) The purpose of this research is to determine the level of internal customer’s satisfaction towards Quantity Surveying Branch of Jabatan Kerja Raya Sarawak at the headquarters level which involves eleven branches and two units at Jabatan Kerja Raya Sarawak head office housed at Wisma Saberkas. 2009 Thesis NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/90178/1/90178.pdf Service performance measures: a case study of quantity surveying branch Jabatan Kerja Raya Sarawak / Hartini Ismail. (2009) Degree thesis, thesis, Universiti Teknologi MARA Sarawak.
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic H Social Sciences (General)
Study and teaching. Research
Q Science (General)
spellingShingle H Social Sciences (General)
Study and teaching. Research
Q Science (General)
Ismail, Hartini
Service performance measures: a case study of quantity surveying branch Jabatan Kerja Raya Sarawak / Hartini Ismail
description The purpose of this research is to determine the level of internal customer’s satisfaction towards Quantity Surveying Branch of Jabatan Kerja Raya Sarawak at the headquarters level which involves eleven branches and two units at Jabatan Kerja Raya Sarawak head office housed at Wisma Saberkas.
format Thesis
author Ismail, Hartini
author_facet Ismail, Hartini
author_sort Ismail, Hartini
title Service performance measures: a case study of quantity surveying branch Jabatan Kerja Raya Sarawak / Hartini Ismail
title_short Service performance measures: a case study of quantity surveying branch Jabatan Kerja Raya Sarawak / Hartini Ismail
title_full Service performance measures: a case study of quantity surveying branch Jabatan Kerja Raya Sarawak / Hartini Ismail
title_fullStr Service performance measures: a case study of quantity surveying branch Jabatan Kerja Raya Sarawak / Hartini Ismail
title_full_unstemmed Service performance measures: a case study of quantity surveying branch Jabatan Kerja Raya Sarawak / Hartini Ismail
title_sort service performance measures: a case study of quantity surveying branch jabatan kerja raya sarawak / hartini ismail
publishDate 2009
url https://ir.uitm.edu.my/id/eprint/90178/1/90178.pdf
https://ir.uitm.edu.my/id/eprint/90178/
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score 13.1944895